Core competencies

​

 

Content planning and strategy; corporate storytelling; employee communication program design; creative and technical writing; crisis communication; editorial content management; speech-writing; leadership consulting; light video production, graphic design, and web design.

​

​

Experience

 

 

Wells Fargo, Charlotte, NC

Consultant - Wholesale Operations

MAY 2018 - PRESENT

• Support the company’s Wholesale Transformation program, including both the Wholesale Flood Disaster Protection Act and LIBOR Transition initiatives, with communications planning, strategy, and execution.

• Manage communication touch points and provide consulting support for the Wholesale Operations Support Services team with day-to-day, tactical, and change communications, and resource and document repository management.

• Assist project teams with migration, updates, archiving, and inventory of internal operating procedures, resource guides, job aids, and transaction forms.

• Manage loan booking and disbursement authorization repository for more than 250 Wholesale commercial banking offices, including screening requests for authorizations and overseeing annual audits of all authorizations.

 

​

Bank of America Merchant Services, Charlotte, NC 

Content and Internal Communications Manager

AUGUST  2016 - MAY 2018

• Launched first-ever internal communications content strategy. This included a new editorial content tracking calendar, yearly campaign/series development, channel development and stimulation, and partnership and alignment with business leaders on content.

• Write internal news, produce video shorts, and design graphics for publication on intranet. Produce and publish weekly internal e-newsletter with increased opens of nearly 50% year-over-year.

• Lead editorial development and direction of white papers focused on industry trends and client solutions.

• Produce internal town hall meetings for the CEO and CMO. Manage budget of approximately $90,000 for all of webcast events. Moderate questions for most webcast events.

• Consult leadership on speeches, talking points, and general internal communications style and messaging.
   

​

Sealed Air Corporation, Charlotte, NC

Consultant

APRIL 2016 - AUGUST 2016

• Design and execute campaign strategy for Global Food Care communications as part of the 2016 strategy.

• Manage the editorial calendar, and in partnership with regional marketing communications leaders, align social media and news outputs with marketing campaigns and yearly strategy.

• Lead writer for Food Care division page on intranet, and co-writer and editor of all external Food Care communications including press releases, case studies, blogs, and sustainability reports.

 

​

ARYZTA Americas, Los Angeles, CA

Strategic Communications Manager

SEPTEMBER 2014 - MARCH 2016

• Produce communications for the Americas organization with a focus on employee messaging and producing resources that help, inform, and engage employees.

• Strategic partner to the Total Rewards team to drive employee participation in annual open enrollment and benefits programs.

• Produce internal news stories for the intranet. Serve as speechwriter, subject-matter expert, intranet and SharePoint content manager, and on-call crisis communications support to leaders.

 

​

News Corp, New York, NY

Consultant

FEBRUARY 2014 - AUGUST 2014

• Project manager for the rebrand of the corporate Intranet, and launch and design of new global employee news portal. Chief web designer and content creator for the 2014 Corporate Citizenship initiative.

• Coordinate and deliver all communications to employees at headquarters, and partner with global communications leaders from other business units to deliver company-wide messaging to all employees.

 

​

Ascena Retail Group, Mahwah, NJ

Consultant

AUGUST 2013 - JANUARY 2014

• Lead communications for the Ascena Shared Services Intranet. Partner with stakeholders in the IT, HR, and Finance departments to plan employee communications. Support HR leaders with delivery strategy, creating Town Hall presentations, and overall messaging clarity.

​

​

News Link, Lincoln, NE

Consultant

SEPTEMBER 2012 - JULY 2013

• Project manager and content creator for 10 employee news periodicals for four companies in the food production and transportation industries.

• Build relationships with employees on all levels of each company to ensure balanced coverage, and plan editorial calendars around events.

• Frequent travel throughout the U.S. (about 50%).

​