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Core competencies

 

Content planning and strategy; corporate storytelling; employee communication program design; creative and technical writing; crisis communication; editorial content management; speech-writing; leadership consulting; light video production, graphic design, and web design.

Experience

 

 

Wells Fargo, Charlotte, NC

Consultant - Wholesale Operations

MAY 2018 - PRESENT

  • Support the company’s Wholesale Transformation program, including both the Wholesale Flood Disaster Protection Act and LIBOR Transition initiatives, with communications planning, strategy, and execution.

  • Manage communication touch points and provide consulting support for the Wholesale Operations Support Services team with day-to-day, tactical, and change communications, and resource and document repository management.

  • Assist project teams with migration, updates, archiving, and inventory of internal operating procedures, resource guides, job aids, and transaction forms.

  • Manage loan booking and disbursement authorization repository for more than 250 Wholesale commercial banking offices, including screening requests for authorizations and overseeing annual audits of all authorizations.

 

Bank of America Merchant Services, Charlotte, NC 

Content and Internal Communications Manager

AUGUST  2016 - MAY 2018

  • Launched first-ever internal communications content strategy. This included a new editorial content tracking calendar, yearly campaign/series development, channel development and stimulation, and partnership and alignment with business leaders on content.

  • Write internal news, produce video shorts, and design graphics for publication on intranet. Produce and publish weekly internal e-newsletter with increased opens of nearly 50% year-over-year.

  • Lead editorial development and direction of white papers focused on industry trends and client solutions.

  • Produce internal town hall meetings for the CEO and CMO. Manage budget of approximately $90,000 for all of webcast events. Moderate questions for most webcast events.

  • Consult leadership on speeches, talking points, and general internal communications style and messaging.
     

Sealed Air Corporation, Charlotte, NC

Consultant

APRIL 2016 - AUGUST 2016

  • Design and execute campaign strategy for Global Food Care communications as part of the 2016 strategy.

  • Manage the editorial calendar, and in partnership with regional marketing communications leaders, align social media and news outputs with marketing campaigns and yearly strategy.

  • Lead writer for Food Care division page on intranet, and co-writer and editor of all external Food Care communications including press releases, case studies, blogs, and sustainability reports.

 

ARYZTA Americas, Los Angeles, CA

Strategic Communications Manager

SEPTEMBER 2014 - MARCH 2016

  • Produce communications for the Americas organization with a focus on employee messaging and producing resources that help, inform, and engage employees.

  • Strategic partner to the Total Rewards team to drive employee participation in annual open enrollment and benefits programs.

  • Produce internal news stories for the intranet. Serve as speechwriter, subject-matter expert, intranet and SharePoint content manager, and on-call crisis communications support to leaders.

 

News Corp, New York, NY

Consultant

FEBRUARY 2014 - AUGUST 2014

  • Project manager for the rebrand of the corporate Intranet, and launch and design of new global employee news portal. Chief web designer and content creator for the 2014 Corporate Citizenship initiative.

  • Coordinate and deliver all communications to employees at headquarters, and partner with global communications leaders from other business units to deliver company-wide messaging to all employees.

 

Ascena Retail Group, Mahwah, NJ

Consultant

AUGUST 2013 - JANUARY 2014

  • Lead communications for the Ascena Shared Services Intranet. Partner with stakeholders in the IT, HR, and Finance departments to plan employee communications. Support HR leaders with delivery strategy, creating Town Hall presentations, and overall messaging clarity.

News Link, Lincoln, NE

Consultant

SEPTEMBER 2012 - JULY 2013

  • Project manager and content creator for 10 employee news periodicals for four companies in the food production and transportation industries.

  • Build relationships with employees on all levels of each company to ensure balanced coverage, and plan editorial calendars around events.

  • Frequent travel throughout the U.S. (about 50%).

Adobe Illustrator

Adobe InDesign

Adobe Premiere Pro

Alchemy Systems

Divvy HQ

Google Analytics

HTML / CSS

Jira

Microsoft Office / iWork

Poppulo (f.k.a. Newsweaver)

SharePoint 2013

Wordpress

Technical skills

Internal Branding, Employee Engagement & Culture Change Strategies Conference

Advanced Learning Institute

August 2017

 

Selected to speak and educate internal communications professionals about creating an employee-focused engagement strategy in a session titled "How to Create an Employee Engagement Strategy with a Limited Timeline" at the August 9-11, 2017 conference in Los Angeles, California.

Professional

engagements

Howard University, Washington, D.C. - Bachelor of Arts, Print and Online Journalism

AUGUST 2005 - MAY 2009

 

Relevant Coursework and Training: Bloomberg Business Reporting Semester, 2008; MIcrosoft Business Technology Summer Fellowship, 2009; Dow Jones Business Journalism Training Week, 2009.

Capitol Hill Reporter, Dow Jones & Company   INTERNSHIP 

Summer 2009

 

As an intern for MarketWatch.com, reported stories on personal finance and earnings activity. Managed the publication of hourly stock column, Movers & Shakers.

Fellow, National Newspaper Publishers Association Microsoft Biz-Tech Fellowship

Summer 2009

 

As a summer fellow with the National Newspaper Publishers Association (NNPA) in Washington, D.C., trained as a beat reporter focused on business and technology news that impacted the African-America community. The Black Press Institute provides university students the opportunity to hone their skills, deepen their understanding of current issues, and build their portfolios while writing for up to 15 million readers per week in the newsroom of America.

 

Business & Technology Editor @ The Hilltop Newspaper (Howard University)

​2008 - 2009

 

Led the production and page design of the Business and Technology section of Howard University's daily student newspaper, The Hilltop. Managed editorial calendar for as many as six staff and contributing writers. Served as copyeditor, layout designer and columnist for section.


Editorial Intern @ McGraw-Hill Financial   INTERNSHIP 

Summer 2008

 

As an intern for Platts, the subscription energy commodities news publication, reported news on federal legislation regarding U.S. energy policy. Responsible for gathering story ideas each weekday morning.

 

Staff Writer, Campus Section @ The Hilltop Newspaper (Howard University)

​2007-2008

Reported campus-related news.

Education

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